image of James Darryl Graham

Darryl James Graham

Operations Manager / Program Manager

Darryl is an Operations Analyst in the technology sector with expertise in process optimization, data analysis, workflow automation, and operational efficiency.  A Certified Scrum Master, he excels in problem-solving and cross-functional collaboration. Darryl has successfully implemented new tools and streamlined internal processes, reducing costs and enhancing team productivity.  He partners with IT, security, finance, and project teams to drive impactful, long-term improvements. Dedicated to operational excellence, Darryl aims to lead strategic initiatives that leverage advanced analytics and scalable frameworks to foster organizational growth.

Darryl is an experienced IT services manager with over 20 years of experience delivering software solutions that exceed client expectations. He has a breadth of expertise in business process analysis and improvement, solution design, product, project, and customer success management, and a proven track record of optimizing processes and enhancing overall project efficiency. Darryl possesses subject matter expertise in delivering custom grant management solutions for more than 20 clients in the federal, SLED, and commercial/non-profit sectors.